MargaretN7 Posted June 29, 2012 Share Posted June 29, 2012 (edited) I had been having no problems with accessing the new ROH website. However, the last few days I've been unable to get it at all, whatever part I try. I use Google Chrome web browser and haven't had problems such as this before. I've cleared my cache, no difference. Cleared my browsing history, no difference. Has anyone else experienced this and solved it? Margaret Edit - just tried various links from the Friends newsletter, they didn't work either. Can someone give me the ROH tech email address? Edited June 29, 2012 by m77 Link to comment Share on other sites More sharing options...
Ian Macmillan Posted June 29, 2012 Share Posted June 29, 2012 Margaret: As a regular Chrome user on my iMac, I've just tried the ROH site and had no problems getting to the booking area, via 'What's On' - so your difficulty may lie elsewhere. Worth trying another browser? (I assume you'll have Internet Explorer or Safari, depending on computer type.) Link to comment Share on other sites More sharing options...
John Mallinson Posted June 30, 2012 Share Posted June 30, 2012 Can't find a tech support email address. The only address I've seen is for the box office. They might well forward a query: onlinebooking@roh.org.uk Link to comment Share on other sites More sharing options...
tim b Posted July 1, 2012 Share Posted July 1, 2012 is anyone else unable to get in this morning? Are they up-dating or what?? Link to comment Share on other sites More sharing options...
zxDaveM Posted July 1, 2012 Share Posted July 1, 2012 seems fine now... Link to comment Share on other sites More sharing options...
MargaretN7 Posted July 1, 2012 Author Share Posted July 1, 2012 Thanks John. I managed to talk to a real (!) tech person at the ROH yesterday. It appears the problem is Orange. They are working on it and hope to have it working ok by Monday ie 2nd July. I'll post a separate topic with the appropriate subject line Margaret Link to comment Share on other sites More sharing options...
MargaretN7 Posted July 1, 2012 Author Share Posted July 1, 2012 There's a problem with Orange, began a few days ago. They (Orange and ROH) are working on it, and hope to have it corrected by Monday Link to comment Share on other sites More sharing options...
Arky Posted July 2, 2012 Share Posted July 2, 2012 I still can't get in today. Any tips? Link to comment Share on other sites More sharing options...
Ian Macmillan Posted July 2, 2012 Share Posted July 2, 2012 No difficulty here just 2 minutes ago. Link to comment Share on other sites More sharing options...
alison Posted July 2, 2012 Share Posted July 2, 2012 I can't find a technical contact address on the website: apart from the booking email address, the only way of contacting them appears to be an on-site contact form, which of course is useless to you! Link to comment Share on other sites More sharing options...
tim b Posted July 2, 2012 Share Posted July 2, 2012 yes I can get in now ta; but no tickets for either school performance on the seventh so tant pis!! Link to comment Share on other sites More sharing options...
alison Posted July 2, 2012 Share Posted July 2, 2012 We seem to have two topics in different forums on virtually the same subject, so I've merged them. Link to comment Share on other sites More sharing options...
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