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Rob S

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Posts posted by Rob S

  1. 6 minutes ago, Dawnstar said:

    @Rob S Thank you. I'll be planning to get my later possible train then. And the 2h50 originally on the ROH website was more accurate than the 2h30 it was changed to.

     

    Yes, they've changed it back to 2hrs 50 on the website. I don't know if it was just for opening night but there was an extensive curtain call at the end and red runs too

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  2. 8 hours ago, alison said:

    Talking about badly functioning websites, has anyone attempted - and I use the word advisedly - to use nationalrail.co.uk since it went into its new beta version? :(  Totally incompetent.  I try to check what trains are running later today, and it won't give me anything further ahead than two hours.  At 1 am.

     

    That sounds like the live trains function rather than the standard function...look again

  3. 1 hour ago, postie said:

     

    The last time this happened to me .. >>

    1. I'd clicked on the seat icon, clicked 'Select', at which point the pop up  'Add to Basket' appears, clicked that and it wasn't available anymore (which I now understand means it is in someone's basket but they are still within the 30-minute buying period, probably looking at other performances). Because it hasn't yet been paid for, the system deigns it available for 'selection' but not available to add to your basket

    2. I went back to the seating plan, but now was told I'd exceeded my ticket limit - the difference this time was the first ticket was still in that post-selection/pre-purchase pop up window. Once I deleted that from the pop up  'Add to basket', I could add another.

     

    I believe there are variations on this theme but most problems I am aware of are rooted in that period between a seat being available for 'Selection' yet not available for 'Add to Basket'.

     


    To this day it still says I’ve exceeded the ticket limit and won’t even show me the seating map….this is after I have deleted the cookies for the ROH website on Chrome….I guess I’m doomed to be an incognito tab user on my worktop pc for the rest of my career 

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  4. I'm getting a message on the ROH website 'Sorry you have exceeded your ticket limit' when I click on Buy Tickets...it first appeared when trying to check availability for the RBS performance when I already had 1 ticket (1 ticket is not the limit) but also appears for Australian Ballet performances I don't have tickets for. Does anyone else suffer this problem? The problem exists whether I'm signed in or not (although I can get round it by using an incognito tab in Chrome)  

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