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Rob S

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Posts posted by Rob S

  1. 1 minute ago, Beryl H said:


    I saw an option somewhere when I booked, but they said the Gift Certificate number was wrong, so I couldn't use it!


    Have I understood correctly that I can return tickets at any time I wish and the money gets transferred to a Gift Certificate for future use(whether they resell them or not), or I return them within 24 hours of the performance and get a refund if they resell them? 


    I haven't received answers to the 2 E- mails I sent, perhaps I should try Tom 😏



    I can't imagine that they'd credit you if they couldn't resell them....but it would be great if that's what they will do🤞

  2. 10 minutes ago, bridiem said:

    Apart from anything else I suspect I'd end up tripping up at some stage and falling down the Amphi steps... Whereas a print-out is just there in your hand to be easily seen and consulted whenever needed. But I suppose that's just too easy isn't it? 😒

    🤔 Hmmm sounds like you’d benefit from having yours printed as a photo pillow!


    If you have access to a printer then it’s easy to sort out, I can print mine off at work but haven’t had a printer at home since 2005 as I soon found out that while the printer initially costs ‘middle of the amphitheatre money’ the replacement ink is more like ‘Orchestra Stalls money’ 💰 💰💰



    • Like 5
  3. 53 minutes ago, LinMM said:

    Oh don’t panic me!! 
    What if you lost your phone on the way to the theatre or realised you’d left it on the charger at home 😱 ...this has happened to me already but luckily when not going to the theatre. 



    Gives me an idea for the perfect birthday treat for an easily panicked ballet lover...get the e-ticket printed on to a variety of unforgettable non powered  objects at Snappy Snaps. Amaze the usher and everyone else in the queue when you present the barcode on a key ring, mug, tote bag, t-shirt or a king sized duvet cover (this one will be easy to zap from a very safe distance!!)

    • Like 8
  4. 57 minutes ago, SissonneDoublee said:

    Ah that’s interesting. Perhaps it’s an adjustment for the Covid seating plan. How was the view?




    It was the first and last time I sat in the balcony, the ledge was a bit of an issue for me, as was the woman to my right who told me to let her know if she was in my way before it started (she wasn't) and then proceeded to lean over the ledge and get in the way (though not pictured here thankfully)....I had no idea if moving my seat away in to the 'aisle' would block other peoples view. I'd also never given much consideration to the position of all those wall lamps until sitting here.

    • Like 2
  5. 33 minutes ago, Dawnstar said:

    Looking at the ROH website, I see that the web pages for each of the 3 mainstage operas & ballet programmes now have this message:

    Due to socially-distanced seating we are only able to offer a limited number of single seats, which have now sold out. All productions will be streamed on ROH Stream, and we look forward to being able to offer more seating options in the 2021/22 Season. We apologise for any inconvenience.




    I need a cunning plan🤔


    • Like 5
  6. 17 minutes ago, capybara said:


    I guess that a number of us are becoming familiar with this nonsensical message?

    We could not find 1 tickets together. Try requesting fewer tickets, or select a different area.

    Suddenly memories of the nightmare of the Nutcracker general release has returned...struggling to find any single seat for any performance within the first 30-40 mins of opening but then having no problem at all finding availability for my original choices several hours later when  sitting in a puddle of tears (I assume) and all my pulled out hair. 
    Also booking the open up performances (which ultimately got cancelled) was a breeze two hours after they were all released (because I had got the general release date wrong and the ROH email announcing it was now open was of use for the first time ever.)

    • Like 2
  7. 35 minutes ago, bangorballetboy said:


    but how does the system ensure doubles aren't booked by two unbubbled singles?


    It has to be an option on their system, numerous venues have prevented me from choosing a seat that would leave one empty seat next to me, forcing me to choose another bit of the theatre, we know from last year that this one is able to work out when a booker's maximum number of tickets per programme had been reached or in normal times when a ticket for different ballets had to be bought in order to buy Total Ballet packages for example.

  8. 50 minutes ago, Lizbie1 said:


    I've thought about this and maybe the ROH system - which is peculiar to them - just didn't readily allow this. Some of us are all too aware that the software that Sadler's Wells uses, for example, already had something similar set up.


    They could possibly have developed something specifically, but I imagine spending has been very tightly controlled and development can easily attract a large bill.


    Someone at the ROH had to work out which seats should be left empty....worst case scenario, a small team of booking office people then have to book those seats for every performance before they go on sale to real people. So long as they don't use Fujitsu systems to directly connect 'booked' empty seats and income figures the booking office team won't get charged with theft and the public can see which seats are available to book, everyone's a winner

    • Like 1
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