Medora Posted December 16, 2022 Share Posted December 16, 2022 Hello, I was wondering whether anyone has bought from dancepointeshop ? I placed an order in late November, which was confirmed. Since then I haven’t heard anything, despite the order confirmation saying that I would receive updates re processing and dispatch. Ive tried emailing but I receive an error message to say that their inbox is full. I’ve also messaged on Instagram but their account doesn’t seem active. does anyone have any connection to them, or any advice on how to get hold of them? Thank you in advance Link to comment Share on other sites More sharing options...
Henry Posted December 17, 2022 Share Posted December 17, 2022 If you paid by credit card, I suggest contacting your credit card company and explaining the situation. 1 Link to comment Share on other sites More sharing options...
Medora Posted December 17, 2022 Author Share Posted December 17, 2022 Thank you, I’ll definitely do that if I don’t hear back, but I’d much rather have the skirt I ordered… fingers crossed I manage to get hold of them. Anyone else order from them? Link to comment Share on other sites More sharing options...
Kanangra Posted December 18, 2022 Share Posted December 18, 2022 Is this the shop? https://www.dancepointe.co.uk because there is a phone number down the bottom of the page. Link to comment Share on other sites More sharing options...
BalletMumOfOne Posted December 19, 2022 Share Posted December 19, 2022 If it’s the same shop that Kanangra has mentioned above, I ordered a Leo that never came some months ago, I ended up getting a refund via PayPal as they never responded to my chaser emails for weeks, Weird though as the website was then updated and the Leo that I ordered disappeared so looks like someone is about to do this . Link to comment Share on other sites More sharing options...
Medora Posted December 19, 2022 Author Share Posted December 19, 2022 18 hours ago, Kanangra said: Is this the shop? https://www.dancepointe.co.uk because there is a phone number down the bottom of the page. That’s the one. The number isn’t working, my calls are instantly disconnected. I can see that the skirt I ordered is now sold out, so it looks like they are taking orders? Is this a scam website? Really odd. Unfortunately this will be the first and last time I order from them. I will try to get a refund from Amex. Link to comment Share on other sites More sharing options...
Kanangra Posted December 20, 2022 Share Posted December 20, 2022 How disappointing! It doesn't sound good does it. Link to comment Share on other sites More sharing options...
SplitSoul Posted December 20, 2022 Share Posted December 20, 2022 (edited) My daughter's dance school uses them, not sure what's going on with the email and phone, but they do definitely exist. Our orders come to the dance school and can take for ever to arrive, but I understand that is to do with supplier issues. Edited December 20, 2022 by SplitSoul Link to comment Share on other sites More sharing options...
Medora Posted December 20, 2022 Author Share Posted December 20, 2022 @SplitSoulMaybe there is still hope? Would really love to have that skirt… Link to comment Share on other sites More sharing options...
Medora Posted December 21, 2022 Author Share Posted December 21, 2022 It arrived today! So pleased. 7 Link to comment Share on other sites More sharing options...
SplitSoul Posted December 22, 2022 Share Posted December 22, 2022 Wonderful! 1 Link to comment Share on other sites More sharing options...
Peanut68 Posted December 24, 2022 Share Posted December 24, 2022 On 21/12/2022 at 14:08, Medora said: It arrived today! So pleased. I imagine I am not the only one now really eager to see what this long awaited skirt is like Medora....!! So pleased it arrived in the end! 1 Link to comment Share on other sites More sharing options...
Peanut68 Posted January 7, 2023 Share Posted January 7, 2023 Any chance of a photo???! happy dancing! Link to comment Share on other sites More sharing options...
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