Rob S

Are card details still held on the ROH site? I thought that changed more than a year ago.

My bank always charges me a fee for paying in something other than £...I wonder how hey'd deal with this

Has anyone seen any info about the performance length, particularly for the first programme?

12 minutes ago, bangorballetboy said:

It is still no refunds. Instead of the usual exchange/resale procedures, during the current situation you can only exchange for a credit certificate (provided you do it earlier than 24 hours before the performance).

My point is that depending on which part of the website you read you were left with the impression that if you had a ticket but find you couldn't go you'd lost your money.....it's listed elsewhere about the idea of reselling. So is Bluebird's second quote about the covid situation in a different place to the first quote?

I do know that the ROH website used to state no refunds.....it was elsewhere that you had to find out about reselling an getting (most of) your money back that way....so is this two separate things again?

🤔 Does that mean the chance of getting a ticket at short notice  for a 'sold out' performance will be reduced now?

And is there still a fee?

Result!!*

* unless you have to try to resell them on the day due to your local transport provider not being able to provide you with an uncracked train

1 minute ago, Beryl H said:

 

I saw an option somewhere when I booked, but they said the Gift Certificate number was wrong, so I couldn't use it!

 

Have I understood correctly that I can return tickets at any time I wish and the money gets transferred to a Gift Certificate for future use(whether they resell them or not), or I return them within 24 hours of the performance and get a refund if they resell them? 

 

I haven't received answers to the 2 E- mails I sent, perhaps I should try Tom 😏

 

I can't imagine that they'd credit you if they couldn't resell them....but it would be great if that's what they will do🤞

Is it sent by email because they don't have the staff to deal with the sending out of printed tickets?

8 minutes ago, zxDaveM said:

ooh - booking/'admin' fees!! Don't get me started

And those venues that charge the same £2+ fee to post or email you your ticket 😡

10 minutes ago, bridiem said:

Apart from anything else I suspect I'd end up tripping up at some stage and falling down the Amphi steps... Whereas a print-out is just there in your hand to be easily seen and consulted whenever needed. But I suppose that's just too easy isn't it? 😒

🤔 Hmmm sounds like you’d benefit from having yours printed as a photo pillow!

If you have access to a printer then it’s easy to sort out, I can print mine off at work but haven’t had a printer at home since 2005 as I soon found out that while the printer initially costs ‘middle of the amphitheatre money’ the replacement ink is more like ‘Orchestra Stalls money’ 💰 💰💰

53 minutes ago, LinMM said:

Oh don’t panic me!! 
What if you lost your phone on the way to the theatre or realised you’d left it on the charger at home 😱 ...this has happened to me already but luckily when not going to the theatre. 

 

 

Gives me an idea for the perfect birthday treat for an easily panicked ballet lover...get the e-ticket printed on to a variety of unforgettable non powered  objects at Snappy Snaps. Amaze the usher and everyone else in the queue when you present the barcode on a key ring, mug, tote bag, t-shirt or a king sized duvet cover (this one will be easy to zap from a very safe distance!!)

I always screencap my e-ticket as photos are easier to scroll through than emails when I haven’t got my glasses on.....but also on one occasion the O2 network was down on a day I went to the ROH but could still show the screencap of the e-ticket.

It's connected to the seating plan selection method so I'm sure it will be back for the new season.

Someone did post a method of seeing the pics from each seat elsewhere but I can't find the link at the moment

57 minutes ago, SissonneDoublee said:

Ah that’s interesting. Perhaps it’s an adjustment for the Covid seating plan. How was the view?

It was the first and last time I sat in the balcony, the ledge was a bit of an issue for me, as was the woman to my right who told me to let her know if she was in my way before it started (she wasn't) and then proceeded to lean over the ledge and get in the way (though not pictured here thankfully)....I had no idea if moving my seat away in to the 'aisle' would block other peoples view. I'd also never given much consideration to the position of all those wall lamps until sitting here.

I’ve sat on one of those loose seats at the side of the balcony, in front of standing places...they were listed on the seating plan though 🤔

Ticket taken 🙂

For Sale

Stalls Circle C25 Padded Bench E-ticket £21

You'll be sat next to me 🙂

As per last time, booking a seat(s) comes up with an error page if using my laptop but it's ok on my phone

For Sale

Stalls Circle C25 Padded Bench E-ticket £21

You'll have to sit next to me 🙂

For Sale

C32 Stalls Circle £57 E-ticket

You will have to sit next to me 🙂

I thought I read somewhere that there were more single seats available this time round. Why was it possible to buy single tickets at least hours after general release last time but sold out before Friends had finished booking this time? 🤔

Should we be planning some sort of strategy to avoid too many tickets being offered for sale on here?

Just now, bangorballetboy said:

I don’t think you’re meant to...

I was answering Alison's question.

I can't see who voted for what.

33 minutes ago, Dawnstar said:

Looking at the ROH website, I see that the web pages for each of the 3 mainstage operas & ballet programmes now have this message:

Due to socially-distanced seating we are only able to offer a limited number of single seats, which have now sold out. All productions will be streamed on ROH Stream, and we look forward to being able to offer more seating options in the 2021/22 Season. We apologise for any inconvenience.

 

 

 

I need a cunning plan🤔