Contact Us button

[Timmie]

Does the Contact Us button work? I sent a message but I've not had any feedback.

[BalletcoForum Moderators]

Hi, it should work but nothing has come through as yet.  Whilst we check this out, you could send a PM to the mods’ account.

[Timmie]

Thanks, done. Hopefully I'm not too much of a pest 😕.

[akh]

It's greyed out on my account

[zxDaveM]

use the 'contact us' link underneath, rather than the 'contact us button' link above it. That merely refers to this thread

[akh]

It's the line under the one that begins Forums, the one beginning Home: The Forums/About/ problems that are al visible but the next one which is contact one is greyed out.. Is this the one you are talking about as I can't see another, sorry to be so dim

 

[zxDaveM]

bottom right of this screen capture (above the words 'Powered by Invision Community'). Think you need to go down the screen a tad more

 

 

[Jan McNulty]

21 minutes ago, akh said:

It's the line under the one that begins Forums, the one beginning Home: The Forums/About/ problems that are al visible but the next one which is contact one is greyed out.. Is this the one you are talking about as I can't see another, sorry to be so dim

 

 

Where you can see the greyed out words is just the plain English telling you where you are on the system - the final words being the topic so you can't drill down any further.

[Timmie]

22 hours ago, zxDaveM said:

bottom right of this screen capture (above the words 'Powered by Invision Community'). Think you need to go down the screen a tad more

 

 

 

The one you describe is the one I used. Apparently unsuccessfully.

[zxDaveM]

2 minutes ago, Timmie said:

 

The one you describe is the one I used. Apparently unsuccessfully.

 

We did get a report from you (about street to auditorium).

It is being discussed as I type

[LinMM]

Roughly how long does it usually take for the Mods to respond to a request? 
I did ask for one of my posts to be removed last night though it was quite late but still heard nothing this morning! 
I initially used contact button …in the three little dots …but now have also used the contact us facility at the bottom. 
If there needs to be any discussion perhaps the post could be hidden meanwhile? 
Anyway as am not sure of the timescale involved would hope at least less than 24 hours? 

[BalletcoForum Moderators]

34 minutes ago, LinMM said:

Roughly how long does it usually take for the Mods to respond to a request? 
I did ask for one of my posts to be removed last night though it was quite late but still heard nothing this morning! 
I initially used contact button …in the three little dots …but now have also used the contact us facility at the bottom. 
If there needs to be any discussion perhaps the post could be hidden meanwhile? 
Anyway as am not sure of the timescale involved would hope at least less than 24 hours? 

 

The moderators try to reach a consensus as soon as they can but most of us work (and we also have social lives) and people are not always able to discuss things as quickly as others might like.

 

As it happens, we have just reached a decision on your request and the post will not be deleted.  As has been mentioned previously, we do lot hide or delete posts unless there is a very good reason to do so (e.g. if it inadvertently identifies someone’s child).  We do not see any reason for the subject post to be hidden or removed.  Thanks.

[LinMM]

Okay that’s fine just needing a decision as I said if the decision was not to remove it I would make an apology on the thread! 

Thanks 

Linda