ballettwoshoes Posted September 25, 2021 Share Posted September 25, 2021 I ordered an item from Bloch, sadly it hasn't been delivered. I did get a picture of the package from the courier, showing it half in and half out of the letterbox. (what proof is that) I have tried contacting Bloch numerous times, phone, message, facebook etc, but haven't had any response whatsoever. Has anyone else had these problems regarding communication with Bloch please, if so what was the outcome? Link to comment Share on other sites More sharing options...
glowlight Posted September 25, 2021 Share Posted September 25, 2021 I don't have any recent experience ordering direct from Bloch, but did you use a credit card? If so it might be worth contacting your contacting your provider as they can sometimes intervene on your behalf. I think the same may be true if you used PayPal, but not sure. Link to comment Share on other sites More sharing options...
ballettwoshoes Posted September 25, 2021 Author Share Posted September 25, 2021 Well lo and behold, I've just received an apology for late reply, and told I am to get a full refund. Well they can't be any fairer than that, so well done Bloch.😃 4 Link to comment Share on other sites More sharing options...
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