Guest oncnp Posted October 9, 2020 Share Posted October 9, 2020 4 minutes ago, LinMM said: Probably just revealing my technological ignorance here 🙄 Probably not. Have you tried it on another browser like Chrome to see if Safari is the issue? Link to comment Share on other sites More sharing options...
Justkeepsmiling Posted October 9, 2020 Share Posted October 9, 2020 I have tried on one laptop using chrome. It plays for about 30 seconds and then refuses to load. Tried a second laptop but it won’t allow me to log in as it said that I’m already logged in on too many devices....even though I’ve signed out of the original laptop. Absolutely gutted. Have been looking forward to this all week. Link to comment Share on other sites More sharing options...
ninamargaret Posted October 9, 2020 Share Posted October 9, 2020 think the ROH needs to look very carefully at their use of Vimeo. I have been watching concerts from the Wigmore Hall two cornerstones a week with no problems. But I suppose the problem is that the cost of your ticket can be dealt with by Vimeo, whereas the Wigmore Hall just asks for a donation. If the ROH is serious about streaming it must sort this out properly. They're losing an awful lot of potential viewers at the moment. 3 Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 9, 2020 Share Posted October 9, 2020 1 minute ago, ninamargaret said: think the ROH needs to look very carefully at their use of Vimeo. I have been watching concerts from the Wigmore Hall two cornerstones a week with no problems. But I suppose the problem is that the cost of your ticket can be dealt with by Vimeo, whereas the Wigmore Hall just asks for a donation. If the ROH is serious about streaming it must sort this out properly. They're losing an awful lot of potential viewers at the moment. What platform is Wigmore on? Link to comment Share on other sites More sharing options...
ninamargaret Posted October 9, 2020 Share Posted October 9, 2020 5 minutes ago, oncnp said: What platform is Wigmore on? Concerts are available through their own web site. If you watch live it's through that, then they are put on to You Tube for 30 days. They also have some older concerts available on You Tube. Link to comment Share on other sites More sharing options...
LinMM Posted October 9, 2020 Share Posted October 9, 2020 Oncnp there are literally hundreds of complaints on the site as SO many cannot access even using Chrome though others have had success on laptops using Chrome it seems. I can only use an iPad or iPhone so am now hoping the catch up will work to!! Was Dances using Vimeo? I hope Vimeo is compatible with Apple!! 1 Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 9, 2020 Share Posted October 9, 2020 (edited) 16 minutes ago, LinMM said: Oncnp there are literally hundreds of complaints on the site as SO many cannot access even using Chrome though others have had success on laptops using Chrome it seems. I can only use an iPad or iPhone so am now hoping the catch up will work to!! Was Dances using Vimeo? I hope Vimeo is compatible with Apple!! Vimeo has always been the platform so one would think they would have this sorted by now. Such a shame because the stream itself is working perfectly (probably just jinxed it) Edited October 9, 2020 by oncnp Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 9, 2020 Share Posted October 9, 2020 And just a note that the replay will be available on the site in 90 minutes. 'Be interesting to see if the replay works when the live stream didn't . Link to comment Share on other sites More sharing options...
alison Posted October 9, 2020 Share Posted October 9, 2020 If you've got comments on the actual performance, we have a thread started here: I hope that those who didn't get to see it live will be able to catch up on it fairly shortly. Link to comment Share on other sites More sharing options...
alison Posted October 9, 2020 Share Posted October 9, 2020 I hate to say it, when so many people seem to be struggling, but I connected my "dumb" TV to my laptop with an HDMI cable and streamed the whole thing to my TV screen using Firefox. Is it people who have Smart TVs who are having the problem? Link to comment Share on other sites More sharing options...
ninamargaret Posted October 9, 2020 Share Posted October 9, 2020 7 minutes ago, alison said: s it people who have Smart TVs who are having the problem? could be - certainly in my case. I now find it seems to be working perfectly and the pre performance screen which tells me that there are no technical problems and which shows the clock running down to start time appears. After a frustrating and annoying evening I don't feel like spending two hours watching even the RB so will delay until tomorrow. Hope it'sstill working! Link to comment Share on other sites More sharing options...
alison Posted October 9, 2020 Share Posted October 9, 2020 It's 3 hours, ninamargaret, so definitely leave it until tomorrow! (Which is another point management will need to consider - 3 hours without a toilet break?!) Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 9, 2020 Share Posted October 9, 2020 1 minute ago, alison said: It's 3 hours, ninamargaret, so definitely leave it until tomorrow! (Which is another point management will need to consider - 3 hours without a toilet break?!) I skipped out between Don Q and Elite Syncopations figuring I could see the filler later. It was nice to see how much noise that small a crowd could make and that the character actors, Senior Ballet Mistress and Lauren Cuthbertson got some stage time. Link to comment Share on other sites More sharing options...
ninamargaret Posted October 9, 2020 Share Posted October 9, 2020 25 minutes ago, alison said: It's 3 hours, ninamargaret, so definitely leave it until tomorrow! (Which is another point management will need to consider - 3 hours without a toilet break?!) thanks Alison - luckily live in a small flat which makes comfort breaks easier! Link to comment Share on other sites More sharing options...
alison Posted October 9, 2020 Share Posted October 9, 2020 I managed to miss Lauren Cuthbertson - what was she doing? Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 9, 2020 Share Posted October 9, 2020 1 minute ago, alison said: I managed to miss Lauren Cuthbertson - what was she doing? Just chatting to the presenter. She's (Lauren Cuthbertson that is) due in January I think Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 9, 2020 Share Posted October 9, 2020 26 minutes ago, oncnp said: Just chatting to the presenter. She's (Lauren Cuthbertson that is) due in January I think Speaking of whom - https://www.instagram.com/p/CGI64mWHp57/ Link to comment Share on other sites More sharing options...
alison Posted October 9, 2020 Share Posted October 9, 2020 Oh. I didn't know. I was thinking she might be injured again, but glad to know that's not the case. I dunno, 6 months away from the Opera House and I'm totally out of the loop about everything! Link to comment Share on other sites More sharing options...
Scheherezade Posted October 9, 2020 Share Posted October 9, 2020 46 minutes ago, alison said: It's 3 hours, ninamargaret, so definitely leave it until tomorrow! (Which is another point management will need to consider - 3 hours without a toilet break?!) You can always nip out each time Anita Rani steps up to read what it says on one of her endless supply of crib sheets. The performances, however, were uniformly terrific. Just wish I could have been part of that wonderfully enthusiastic audience. Please, please, please open up again soon! 3 Link to comment Share on other sites More sharing options...
alison Posted October 10, 2020 Share Posted October 10, 2020 I did mean the audiences in the House ... fine for those in boxes who can presumably get out if they need to, less fine for someone stuck in the middle of a row, I suppose Link to comment Share on other sites More sharing options...
alison Posted October 10, 2020 Share Posted October 10, 2020 Do the instructions here help at all? https://stream.roh.org.uk/help/articles/how-do-i-watch-on-my-smart-tv Or this one? https://stream.roh.org.uk/help/watching/what-do-i-need-to-watch-live-video Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 10, 2020 Share Posted October 10, 2020 4 minutes ago, alison said: I did mean the audiences in the House ... fine for those in boxes who can presumably get out if they need to, less fine for someone stuck in the middle of a row, I suppose Sorry - yes, that could definately be an issue. Link to comment Share on other sites More sharing options...
DanJL Posted October 10, 2020 Share Posted October 10, 2020 8 hours ago, alison said: I hate to say it, when so many people seem to be struggling, but I connected my "dumb" TV to my laptop with an HDMI cable and streamed the whole thing to my TV screen using Firefox. Is it people who have Smart TVs who are having the problem? I have a smart TV, but when I try to cast it just tells me that my TV isn't compatible - this is despite it working perfectly casting YouTube and other videos. I did investigate connecting it manually and discovered that my laptop (only a few years old) doesn't have a hdmi connection. Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 10, 2020 Share Posted October 10, 2020 24 minutes ago, DanJL said: . I did investigate connecting it manually and discovered that my laptop (only a few years old) doesn't have a hdmi connection. It requires an adaptor cable which you'd have no reason to have because your TV had worked in the past. Can I ask - did it work when you tested it ahead of time? Link to comment Share on other sites More sharing options...
DanJL Posted October 10, 2020 Share Posted October 10, 2020 Ah that could be the answer, thank you oncnp! I'll see if I can get hold of an adaptor then. Hopefully plenty of time to do that before last night's performance and Dances at a gathering expire 🙂 No, it didn't work ahead of time or for any of the other ROH vimeo streams. So by the time of the performance I'd resigned myself to watching on the laptop. Thanks so much for the advice. I should also mention that I thought the ROH instructions, shown on the video before the performance started, were very clear. Presumably there must just be something about the casting that needs a particular spec of smart TV. Link to comment Share on other sites More sharing options...
capybara Posted October 10, 2020 Share Posted October 10, 2020 In fairness to the ROH, when you purchase the product, they advise on the platforms you need to use (eg chrome) and that you should try it out in advance with the trailer. But I was just watching on a bog standard computer. 1 Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 10, 2020 Share Posted October 10, 2020 13 minutes ago, DanJL said: Ah that could be the answer, thank you oncnp! I'll see if I can get hold of an adaptor then. Hopefully plenty of time to do that before last night's performance and Dances at a gathering expire 🙂 No, it didn't work ahead of time or for any of the other ROH vimeo streams. So by the time of the performance I'd resigned myself to watching on the laptop. Thanks so much for the advice. I should also mention that I thought the ROH instructions, shown on the video before the performance started, were very clear. Presumably there must just be something about the casting that needs a particular spec of smart TV. Thank you for saving me a lot of money. Since streaming will be my lot for a long time, I was thinking about buying a nice, new smart TV. Now, I think I'll hang on the old, dumb one. Link to comment Share on other sites More sharing options...
ninamargaret Posted October 10, 2020 Share Posted October 10, 2020 I think my annoyance was because the system I used, Fire stick connected to smart tv, worked perfectly for all the other ROH streams. And apparently worked perfectly a couple p less of hours after. So not a problem with my set up. Given the huge number of complaints there must have been something not working that affected people in many different areas - even countries. . 3 Link to comment Share on other sites More sharing options...
LinMM Posted October 10, 2020 Share Posted October 10, 2020 I don’t think it was necessarily a smart TV problem people couldn’t get it on any device though were trying to!! I was using Safari and some were saying they had switched from Chrome to Safari and vice versa but still no luck!! Because so many were affected in different ways is there such a problem as a streaming device being overwhelmed if too many people trying to access it 🤔 just a thought. Link to comment Share on other sites More sharing options...
LinMM Posted October 10, 2020 Share Posted October 10, 2020 Also glad to see some have already accessed after the livestream with no further problems. As I tried for an hour to get on yesterday (ended up watching Vera on TV with a nice glass of sherry so evening not entirely ruined) can’t face trying again just yet but will probably have another go tomorrow evening and hope it’s successful this time!! 2 Link to comment Share on other sites More sharing options...
Saodan Posted October 10, 2020 Share Posted October 10, 2020 I believe it was a problem with the livestream not working on certain mobile browsers, so phones and tablets. Odd given that this isn't normally an issue with Vimeo livestreams. For those who had trouble, I would urge you to try again now that it is available on demand. Everything is working fine now. If you could access Dances at a Gathering and the test video, you will be able to watch the gala. 2 Link to comment Share on other sites More sharing options...
Guest oncnp Posted October 10, 2020 Share Posted October 10, 2020 (edited) 14 minutes ago, Dance*is*life said: By the way does anyone have a cast list - I missed some of them? bridiem posted one a couple pages upthread - sorry I don't know how to link to it. There is also one here https://www.roh.org.uk/tickets-and-events/the-royal-ballet-back-on-stage-details (scroll down past "read more") Edited October 10, 2020 by oncnp Link to comment Share on other sites More sharing options...
Ian Macmillan Posted October 10, 2020 Share Posted October 10, 2020 Saodan: I regret to say that it's not "working fine now," certainly not here. As before, I can login on our Panasonic TV browser and all that's there is a blank black screen, as has been the case in my testing for at least a week now. And there's no mobile device involved, phone or tablet - just a Mac desktop separated by most of the length of the house from a Panasonic smart TV acquired earlier this year. Link to comment Share on other sites More sharing options...
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