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hoobydigger

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  1. Looks as if she is going to upload them today ....... ??????
  2. This is the link to the thread for new business opening in Birmingham: http://www.balletcoforum.com/index.php?/topic/5473-new-ballet-shop-opening-in-birmingham-expert-pointe-shoe-fitters/#entry69559
  3. Update just appeared on facebook page: New orders are unaffected by the earlier issues caused by our IT systems change. However, we know some of you are still having problems around older orders and for this we are sincerely sorry. We have support teams on site to help us fix these problems as quickly as we can. Updates On Our Service Status: What's New? Returns/Exchanges/Refunds: 7 day backlog (down from 12 days) - By and large, manual refunds are completed for returned items we have received up to and including 13th December although there are still some to be processed for items we have received from the 8th December (these should be completed tomorrow). - Exchanges are completed for returned items we have received up to and including 13th December. We are aware there will be some longer standing issues also but these are few now. Call Center Issues Our lines are still busy and at peak times the hold times can increase so try to call outside of 12-2pm and 5-7pm if you can. Emails We still have lots of emails to get through. While we are working hard to reply personally to each email as quickly as we can, it is still taking us longer than usual to respond to everyone. We estimate it is presently taking us up to 7 days to answer emails. Customer Support in Facebook As a reminder again, for the Social Media team to be able to help progress your order concerns more quickly we require the following in a private message: Your Phone Number Email Order Number Details Of Your Order We are deeply sorry for the pain we have caused you during our IT changes and but we are close to restoring the usual high level of service you deserve.
  4. Long overdue - wishing both ladies the very best of luck and good wishes in their new venture :)
  5. Fingers crossed dtadmin + and to all other DD + DSs ....... Enjoy the day
  6. @LinMM - these are the dancers you were on about: http://www.trockadero.org/ I take my hat off to them .. Their dying swan was hysterical ... Great comical routines .... Saw them this year when doing their show at The Lowry :D ........ Anyway, going off the thread ......... Back to the subject in question .... HOMESICKNESS .... X
  7. Thinking of you and your DS - hoping for a speedy recovery x
  8. Wayne Sleeps forthcoming channel 4 programme .... http://www.telegraph.co.uk/news/celebritynews/10309662/Wayne-Sleep-Why-big-girls-should-return-to-ballet.html
  9. @ M'cr JAs - Don't worry too much about the file ..... When my DD started we had no clue about needing a 'clip file' .... We got it from WHSmith ???? That was 4yrs ago mind, perhaps you can only find them on Amazon now ? Xxx Have a fab first lesson next Sunday
  10. My DDs came from John Lewis - still fits her 2yrs on . Don't spend heaps on blazer, they rarely wear them
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