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yumiko

New ROH website

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46 minutes ago, Lizbie1 said:

 

...and those of us with desk jobs would very likely be booking from our work PCs, given that booking opens at 9am.

 

 

I really struggle to see what purpose the new homepage serves: it's just an obstacle in my view. Even if you think to scroll down it (and there's nothing to entice you to do so) the content is more concerned with popping in for a coffee than seeing a performance or learning about ballet and opera.

Listen up, ROH:  Please decide if you want to be a posh coffee shop/public convenience with an Opera House attached, or if your priority is the Arts.

 

I have no idea what the brief to your website designers was, but it seems to have very little to do with booking tickets.  I really don’t want to have to scroll through numerous events just to buy some R&J tickets, I want to click What’s On and then go to the list of performances.

 

Oh, and by the way, it’s not surprising your restaurants are half empty.  Booked a raft of tickets when Genera Booking opened - all restsurants, apparently, fully booked for all performances.  And don’t get me started on Menu Choices....you can’t access these easily as you could before.

 

This is all just so tedious.  Changing things should be about improvement....

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Yumiko that's exactly what my screen looks like!! It wouldn't be so bad if it wasn't so BIG ....I preferred the little "thumbprints" so you could get a lot on one page so to speak so see much more quickly a lot of programmes at a glance.

 

unfortunately I only have an IPad so have to use the "mobile" option ....for booking too which drives me mad as someone said having to stab at little dots!! I usually have to enlarge the screen page of the seating plan to make it easier to get the right dot but sometimes this can be a nightmare as it zooms up too much and end up with a tiny section of the area looking at....then can't get it back to normal  grrr. The irony is that sometimes the dots light up only after an awful LOT of pressing on them ...but then by accident a knuckle will just lightly catch the screen and a dot lights up that  I DON'T want with hardly any effort!!

 

Im still hoping there's a secret shortcut that I haven't discovered yet.

 

 

 

 

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I've been at a loss to understand the problem here.  Like MJW, above, using Chrome on my desktop, nothing appears to have changed.  For example:

 

1176893977_ScreenShot2019-02-10at22_44_04.thumb.png.7de2847a793730badccd5d91487475ce.png

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2 hours ago, alison said:

 

I'm using Internet Explorer, and still on the old version, thank heavens!

My private laptop has both Internet Explorer and Chrome.

The former shows this new looking site

The latter still shows the current site.

I also use my laptop and desk top at work use Internet Explorer.

Both display the current site.

It is random.

 

Ian

This is my answer to you.

I have a few devices.

It is only my laptop with IE shows the new site.

 

*edited to add reply to Ian.

  

Edited by yumiko

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1 hour ago, LinMM said:

Yumiko that's exactly what my screen looks like!! It wouldn't be so bad if it wasn't so BIG ....I preferred the little "thumbprints" so you could get a lot on one page so to speak so see much more quickly a lot of programmes at a glance.

 

unfortunately I only have an IPad so have to use the "mobile" option ....for booking too which drives me mad as someone said having to stab at little dots!! I usually have to enlarge the screen page of the seating plan to make it easier to get the right dot but sometimes this can be a nightmare as it zooms up too much and end up with a tiny section of the area looking at....then can't get it back to normal  grrr. The irony is that sometimes the dots light up only after an awful LOT of pressing on them ...but then by accident a knuckle will just lightly catch the screen and a dot lights up that  I DON'T want with hardly any effort!!

 

Im still hoping there's a secret shortcut that I haven't discovered yet.

 

 

 

 

If you have got just one device, I can only think one option.

After opening menu click "News", "Learning", "Support us" or "About us".

Then scroll down to the bottom.

You would see season currendar.

From there either you pick up the production/event you are after or open event calendar.

If you choose event calendar, you may need to filter categories.

I can't think other options.

 

Once you pick up a programme you are after, go to the top of the page.

Click "Production".

All forthcoming main performances will line up.

 

*edited to add further tips.

 

Edited by yumiko
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Ian Macmillan ....until a few days ago that's what I always had when I went into the ROH but now sadly no more.

I use an Apple IPad with Safari and have done for the last six years!! 

I have no idea why this changed but I wish it would go back to the one you posted above!!

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Thankyou  Yumiko we were posting at the same time. 

Im off to bed now( had a long day with awkward journey up to London and back) but will try tomorrow and see what happens!!

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My Android tablet has not changed yet. 

 

On my desktop I use Windows 10...I  now get  the new Tickets and Events page (which seems to be the new  and less user-friendly What's On page) on Microsoft Edge, but not on Chrome  unless I type in the relevant  address as in

https://www.roh.org.uk/tickets-and-events

 

12 hours ago, LinMM said:

I'm still hoping there's a secret shortcut that I haven't discovered yet.

 

Hopefully you can use these links to directly access other  relevant existing pages, from either browser, and save them as bookmarks; for example

 

http://www.roh.org.uk/productions

http://www.roh.org.uk/seasons/2018-19

http://www.roh.org.uk/news

http://www.roh.org.uk/learning/insights

 

Edited by Richard LH
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I've got IE11 on my laptop and Samsung IE on my phone. Both had bookmarks set to "events" to avoid the home page that the ROH introduced a few months ago. This worked as expected until ... a couple of weeks ago, the events page on my phone switched to the new layout even though there were no changes to the set up of my phone at the time. I called myself lucky as at least my laptop still displayed the previous layout until ... just this morning, this also showed the new layout - again, without there being any changes to the set up of my laptop.

 

So thank you, Richard, for mentioning the links in your posts above, I've now changed the bookmark on both devices to show the productions page, and it works :)

 

 

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1 hour ago, Ian Macmillan said:

Well, it's beyond me how system-sensitive the same original layout can be.

 

It's pretty standard these days for websites to be able to detect the nature of the device that you're using and adapt their display accordingly. Effectively that relies on having several potential versions of the site sitting on top of each other and presumably, in this case, the coding changes needed for different screen sizes haven't been completed which is why there seems to be a mish-mash.

 

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As I mentioned above, earlier today using  on Microsoft Edge "Find an Event" on the front page   was defaulting to the new Tickets and Events page rather than the What's On page.

Now though (still using Microsoft Edge) clicking on "Find an Event" (or using the link below)  it  does what it should, i.e. goes  to the What's On page. It seems they must have changed it back during the day. 

https://www.roh.org.uk/events

 

Edited by Richard LH

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I don't know for sure, but the most obvious explanation is that it's a continuation of the random trial discussed in the thread I linked to above.

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My eyes, my eyes. It burns.

 

I can't believe anyone would design a page that image heavy and content light in terms of screen space. The new layout shows the grand total of one (1) event per 'horizontal iPad' screen vs six (6) events on the old layout, meaning I have to scroll 6 times as much to see the same amount of information. That's just daft.

 

DAFT.

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9 hours ago, Coated said:

My eyes, my eyes. It burns.

 

I can't believe anyone would design a page that image heavy and content light in terms of screen space. The new layout shows the grand total of one (1) event per 'horizontal iPad' screen vs six (6) events on the old layout, meaning I have to scroll 6 times as much to see the same amount of information. That's just daft.

 

DAFT.

 

Exacyly.

 

I accessed ‘Visit us’ section via my mobile phone just now.

Somehow only this section shows the new looking page on my mobile at the moment.

The new look is designed for  smart phones. 

Although the header is eye harting font size, it works better than computers on the surface.

But once you try to look for the event could be another thing.

 

A lot of websites offer both pc and mobile version.

I hope we could choose the display. 

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I imagine they are continuing the random trialling of the new look website. I did get a version of this, then it reverted back to the old one. 

 

You might get a box popping up (if you get the new-look screens) asking for your feedback on the new screens (I did) -  do let them know what the experience was like for you. 

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