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To be fair, the website now looks fine for bookings . I suspect the earlier issues were with a lot of people trying to log on as soon as possible after 9 am. 

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1 minute ago, Richard LH said:

To be fair, the website now looks fine for bookings . I suspect the earlier issues were with a lot of people trying to log on as soon as possible after 9 am. 

 

But that will always happen when booking opens; the system needs to be able to cope with it (and generally has in the past).

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I can only imagine 3rd April will be even worse if they don’t sort it out

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8 minutes ago, bridiem said:

 

But that will always happen when booking opens; the system needs to be able to cope with it (and generally has in the past).

 

The last-but-one version of the ROH booking website had persistent similar issues, but the last version was generally very good.  We seem to have gone back in time five or six years with this latest version.

 

Currently having the exact same problem with my gym - Everyone Active, who run various council leisure centres including 3 in the London Borough of Southwark which I use on a regular basis, open their bookings online at 10pm each night for all classes on the next day of the following week.  And it currently always crashes for ages - so I can be in the ludicrous situation of needing to go to bed because I have a 7am class booked for the following morning, but being kept up by trying to book the same class for the next week! Some classes genuinely are in high enough demand that if you waited until the morning you'd miss out.

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Why can't ROH just put the whole year on sale like a lot of German theatres and Het National in Amsterdam do so much less stressful. 

Edited by Don Q Fan

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37 minutes ago, bridiem said:

 

But that will always happen when booking opens; the system needs to be able to cope with it (and generally has in the past).

Exactly.  No point in having a system that can't cope with an onslaught of people all at once.  Hello.....that's what happens when booking opens!!!

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3 minutes ago, Don Q Fan said:

Why can't ROH just put the whole year on sale like a lot of German theatres and Het National in Amsterdam do so much less stressful. 

 

I for one, could not afford a season's worth of tickets in one hit

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1 minute ago, Don Q Fan said:

Why can't ROH just put the whole year on sale like a lot of German theatres and Het National in Amsterdam do so much less stressful. 

 

Because everything would be nearly sold out a year in advance and that brings another kind of stress. 

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There is, I think, another factor in play this time. Certain events, such as the RB Classes and Rehearsals in the Floral Hall which are regarded as being part of the 'Open Up' vision, are not available to any level of Friend prior to Public Booking. So a whole load more people may have been wanting to book online today. Me included!

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41 minutes ago, bridiem said:

 

But that will always happen when booking opens; the system needs to be able to cope with it (and generally has in the past).

 

Completely agree, and it’s no excuse, but I wonder whether the Netrebko/Kaufmann La Forza del Destino has something to do with it.

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Just now, Lizbie1 said:

 

Completely agree, and it’s no excuse, but I wonder whether the Netrebko/Kaufmann La Forza del Destino has something to do with it. 

 

So why can't the ROH stagger the public booking for ballet and opera like they used to do?

 

I too struggled to get online just after 9am. it took at least 15 minutes before I could even get as far as the queue and then the queue was paused. However, when it did start moving I was through in a couple of minutes and it was relatively stress free though I don't think 30 minutes is very long when you're trying to weigh up seat options for several seats. Also I'm sure one of the seats I purchased was priced in the next price band as on other days it was cheaper. I have emailed the box office so I'll have to see what they say.

 

I'm tempted to book for a couple of the rehearsals in the Paul Hamlyn hall but don't know whether to go for stage or balcony. can anyone advise, please?

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2 hours ago, Bruce Wall said:

One of the worst booking experiences I have known.  It should have been listed as an NHS Stress Test.  (That said I got what I wanted ballet-wise - but like Downstar struggled with opera  Only one Forza ... Sorry, ROH, I refuse to pay £24 for a dreadful slips place after which you have to fork out for a chiropractor.)  

I didn't even bother looking at Forza, as I assumed it'd be sold out of anything in my price range instantaneously. However I was very surprised at the lack of availability for Billy Budd & Berenice, given neither has the sort of big stars that usually cause a sell-out in their casts.

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Billy Budd only has four performances, which probably doesn't help.

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2 minutes ago, Dawnstar said:

I didn't even bother looking at Forza, as I assumed it'd be sold out of anything in my price range instantaneously. However I was very surprised at the lack of availability for Billy Budd & Berenice, given neither has the sort of big stars that usually cause a sell-out in their casts.

 

I wasn’t surprised about either: Berenice because of the limited space in the Linbury combined with its rarity and Handel’s popularity; Billy Budd because it’s such a short run and (my pet theory) people buying subscriptions to secure Forza tickets will have been squeezed into those few dates.

 

On the latter: I keep seeing the assumption made (including by Kasper Holten, presumably to justify his complete neglect of the composer) that Britten doesn’t sell well. Is there any real basis for this regarding the “major” operas or is it just lazy thinking?

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4 minutes ago, Lizbie1 said:

 

I wasn’t surprised about either: Berenice because of the limited space in the Linbury combined with its rarity and Handel’s popularity; Billy Budd because it’s such a short run and (my pet theory) people buying subscriptions to secure Forza tickets will have been squeezed into those few dates.

 

I think I'm surprised about Berenice because it's a London Handel Festival co-production & I've been going to a number of their operas at other venues (mostly St George's Hannover Square) for the last few years & have never had a problem getting tickets & most of those are one-off performances, not a run.

 

Ah, I didn't think about subscriptions. However aren't subscriptions only for the higher priced stalls/stalls circle/amphi tickets? I was after the cheaper restricted view side stalls circle, which I didn't think were possible to get on subscription.

 

ETA: I don't recall having difficulties in getting a ticket for the Glyndeboune Billy Budd Proms performance a few years ago & that was just one perofrmance, though obviously in a larger venue.

Edited by Dawnstar

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4 minutes ago, Dawnstar said:

However aren't subscriptions only for the higher priced stalls/stalls circle/amphi tickets? I was after the cheaper restricted view side stalls circle, which I didn't think were possible to get on subscription.

 

 

I think Friends etc get “displaced” from the seats they would normally buy and opt to go down a rung, which has a knock on effect on etc etc. I noticed a similar thing with Mitridate, re di Ponto a couple of seasons back when it had a limited run and was in the same subscription package as Otello (again with Kaufmann).

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12 minutes ago, Dawnstar said:

I think I'm surprised about Berenice because it's a London Handel Festival co-production & I've been going to a number of their operas at other venues (mostly St George's Hannover Square) for the last few years & have never had a problem getting tickets & most of those are one-off performances, not a run.

 

Were those fully staged? I’m a bit fussy in that I like my opera staged or not at all: I imagine others feel the same.

 

(The same applies to the Prom you mentioned.)

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2 minutes ago, Lizbie1 said:

 

I think Friends etc get “displaced” from the seats they would normally buy and opt to go down a rung, which has a knock on effect on etc etc. I noticed a similar thing with Mitridate, re di Ponto a couple of seasons back when it had a limited run and was in the same subscription package as Otello (again with Kaufmann).

 

Ah, right. I don't really know how all the different levels of Friends, Supporters, etc. sort themselves out as I've never been able to justify spending even the money required for the basic level of Friends - I'd rather keep it to spend on actual tickets. Yes, come to think of it I recall not being able to get a seat for Mitridate either.

Edited by Dawnstar

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Just now, Lizbie1 said:

 

Were those fully staged? I’m a bit fussy in that I like my opera staged or not at all: I imagine others feel the same.

 

(The same applies to the Prom you mentioned.)

 

I've seen two fully staged (both at the RAM's theatre if I recall correctly). The ones at St George's are done in concert. The Prom was billed as semi-staged.

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1 hour ago, Don Q Fan said:

Why can't ROH just put the whole year on sale like a lot of German theatres and Het National in Amsterdam do so much less stressful. 

 

But how on earth do you think the system would cope with that, if it can't cope with 1/4 of the season in one go? ;) 

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Re opera, I'm afraid I've just given up this year.  It's nightmare enough trying to keep track of all the ballet stuff and casting, and last year's Lohengrin etc. prices were so bad that I realise I'm going to struggle even to be able to afford to stand.  I'm not ploughing round their website trying to find out what operas are on, who's singing and when (didn't even know Placido Domingo was in La Traviata until someone mentioned it to me the other day!), and in the absence of anything printed - well, I just can't be bothered.

 

As for Romeo & Frankenstein, well, it was highly instructive this morning to see just how much resistance there's been among the subscribers to the grossly inflated prices: I've never seen so many side amphi tickets still available for public booking, so obviously people have indeed been going "You must be joking if you think I'm paying that much for that view!"  Unfortunately, though, this is just proving that the ROH's dastardly plan is working :(  The tickets have largely gone now, I think, so I guess it's to members of the public who won't know any better - and as I've said before, once they realise how poor the view is from those seats, they'll probably assume they can't afford anything better, and most likely won't return.

 

I haven't even looked at the mixed bill.  Really can't be bothered.  I assume there'll be some tickets left.

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Well I've just purchased the one ticket I wanted ....only just under the top price I will pay but in the lower part of the Amphi. It was more than I really wanted to pay and in the past would have paid at least £10 less for the seat. It's also a huge risk as the performance is Hayward and Corrales and there is no info on whether Corrales is back yet or will be by May!! Still, haven't seen Hayward in the role so will still be special on one level.

My experience was very good but then I always leave it a few hours from official opening. I could not see "sold out" by any of the R and J performances and usually by the time I'm booking at least a few performances show this for a main ballet so I do think the higher prices are putting people off.

 

one thing do you have to be a Friend on some level to be able to book the Insights now public booking has opened ....or are they always Friends only events.....I can't remember! 

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5 minutes ago, LinMM said:

one thing do you have to be a Friend on some level to be able to book the Insights now public booking has opened ....or are they always Friends only events.....I can't remember! 

 

Insights are public events.  Due to limited seating capacity they are hard to get tickets for at almost any level of membership as well as for general public; as a Supporting Friend I almost always find them sold out on booking day and then hunt down returns later.

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Thank you RuthE 

Two of the insights I was interested in are sold out but there is one where tickets are available but I got a message saying if I was a friend to sign out and in again so thought perhaps general public couldn't book them! 

Will see if still available now!

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It's possible that there are Friends-only events, in the same way that dress rehearsal access is Friends-only, but I would be surprised to see one billed under the "Insights" brand.

 

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51 minutes ago, Dawnstar said:

 

The Prom was billed as semi-staged.

 

And so it was.  And it was one of the most glorious experiences of my life.  There was about 2 minutes of absolute silence at the end after Vere walked off the stage.  Magnificent.

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Have just purchased one of the ones I wanted!! 

Will keep a look out for returns for the others.

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33 minutes ago, bangorballetboy said:

 

And so it was.  And it was one of the most glorious experiences of my life.  There was about 2 minutes of absolute silence at the end after Vere walked off the stage.  Magnificent.

I confess that the ending was slightly spoiled for me by the failure to draw the curtain over the Hall door properly after Imbrailo exited to be hanged, meaning that from where I was sitting I could see him just standing there very much un-hanged! Not exactly as effective as when I saw it at ENO in 2005 where the hanging was indicated very simply but effectively by lighting & reduced me to tears. However apart from that I agree that it was an excellent performance. I find semi-stagings can often be just as satisfying as full stagings, especially as they seem to be less likely to suffer from extreme "directoritis"!

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