Autumn 2018/19 RB Booking Experience ..

[RuthE]

37 minutes ago, alison said:

Incidentally, I opened my autumn tickets yesterday.  Apart from being shocked at some of the side amphi prices (I must have been going by colour, and not actually looked at the prices ), I noticed that the layout is a real mess:

 

Main Stage                Amphitheatre

LEVEL 5                      SEAT

DOOR|ROW/BOX      43

5C | H

 

Pity the poor ushers who have to work that out!

 

Some of us have been familiar with this layout for a while - they introduced it with the Ring cycle, which although it is in the 2018/19 season, opened for booking last October.

[alison]

NB: I've since edited the layout to be a fairer reflection of what's on the ticket: the row and seat numbers are in fact on the same line, but still miles apart.

[penelopesimpson]

On 09/08/2018 at 13:56, alison said:

Incidentally, I opened my autumn tickets yesterday.  Apart from being shocked at some of the side amphi prices (I must have been going by colour, and not actually looked at the prices ), I noticed that the layout is a real mess:

 

Main Stage

LEVEL 5                                  Amphitheatre

DOOR|ROW/BOX                   SEAT

5C | H                                      43

 

Pity the poor ushers who have to work that out!

You are absolutely right, Alison.  When I saw my latest lot of tickets, I jumped to the conclusion that I'd mistakenly bought a Box.

 

So many computer programmes these days pay little or no attention to the final interface with their public.  I was looking at my train tickets yesterday, trying to work out which was Inbound and which was the return.  Finally found it in tiny type.