Ian Macmillan Posted August 10, 2017 Share Posted August 10, 2017 John: In addition to that 'Apache' page I emailed to you, I've been getting random "Internal Server Error" messages when clicking on various areas of the Forum in the past 5 minutes. But they go away and return - all most odd. Sample attached. Link to comment Share on other sites More sharing options...
MAB Posted August 10, 2017 Share Posted August 10, 2017 For the record I am experiencing the same problem. Link to comment Share on other sites More sharing options...
RuthE Posted August 10, 2017 Share Posted August 10, 2017 Me too. My workplace server has also in the last few hours been flagging the forum as being a parked domain, and has blocked it (this hasn't happened before). Link to comment Share on other sites More sharing options...
Colman Posted August 10, 2017 Share Posted August 10, 2017 Also seeing similar. Link to comment Share on other sites More sharing options...
bangorballetboy Posted August 10, 2017 Share Posted August 10, 2017 I believe it's sorted now. Link to comment Share on other sites More sharing options...
LinMM Posted August 10, 2017 Share Posted August 10, 2017 I've started a new topic as the other one for this mornings problems has been closed and I'm STILL having problems! I just cannot access the Forum via my usual contacts list where I store the address etc At the moment I can only get to the Forum "chat rooms" by going into Google and finding a listed topic and entering that way Otherwise I come to a strange blue page which although has Balletcoforum at the top in white letters there is no way to the chat rooms it seems to,be an advertising space ...for website setups I think ...I thought the Forum had been hacked at first but anyway the situation is not normal at the moment but I will look at the page Imget to and try and give a better description of it linda Link to comment Share on other sites More sharing options...
bangorballetboy Posted August 10, 2017 Share Posted August 10, 2017 There have been issues with the service provider this morning. They are generally fixed but there are intermittent problems which are usually remedied by refreshing the page. If you have a link to the site in your favourites, you may wish to reset it to www.balletcoforum.com. Link to comment Share on other sites More sharing options...
Balletfanp Posted August 10, 2017 Share Posted August 10, 2017 Hi, I was having the same issue but have just cleared my cookies and it seems to have done the trick. The site is still a bit flaky, though, and is still occasionally throwing up the Internal Error message. Link to comment Share on other sites More sharing options...
Jan McNulty Posted August 10, 2017 Share Posted August 10, 2017 I'm still getting issues with the "Internal Server Error" message appearing intermittently. Link to comment Share on other sites More sharing options...
Jan McNulty Posted August 10, 2017 Share Posted August 10, 2017 Try deleting your book mark. Close down and start up again. Then reset your bookmark. However, I am still also getting the "Internal Server Error" intermittently. Rest assured that the Administrators are trying to resolve this issue with the Software providers. It is as frustrating for us as it is for you. 1 Link to comment Share on other sites More sharing options...
LinMM Posted August 10, 2017 Share Posted August 10, 2017 Oh right not just me then ....have just posted in Doing Dance until I saw Colemans comment. i got a strange blue page which looked like an advertising page for website setups but whatever I tried there didn't get me to,the Forum Then I tried going through people's messages from last week and same deal. I then tried going in from my History page and got the Apache type error message So then I tried googling and where Balletcoforum came up with a list of topics underneath I went straight to Doing Dance and it got me back in!! Im now going to go offline and then see if it will work from my contacts lists as usual or whether get back to that strange page again!! Link to comment Share on other sites More sharing options...
LinMM Posted August 10, 2017 Share Posted August 10, 2017 Doesn't work from contacts list still!! the page I get to has Balletcoforum in large blue letters on top left side then over on the right side it has the numbers 1 2 3 ( in different colours) and then the word REG I thought it was a new way of having to register but absolutely it isn't!! Underneath there is a phrase "related topics" these are then listed.....SquishyBall . Rubber Ball . Soft Ball . Tennis Ball and so on WHAT!!! thats when I thought the site had been hacked in some way Just hope accessing via Google works a little longer!! Link to comment Share on other sites More sharing options...
Jan McNulty Posted August 10, 2017 Share Posted August 10, 2017 And now I am getting a Linux test page! I've just opened another window to report this. Link to comment Share on other sites More sharing options...
bangorballetboy Posted August 10, 2017 Share Posted August 10, 2017 19 minutes ago, LinMM said: Doesn't work from contacts list still!! the page I get to has Balletcoforum in large blue letters on top left side then over on the right side it has the numbers 1 2 3 ( in different colours) and then the word REG I thought it was a new way of having to register but absolutely it isn't!! Underneath there is a phrase "related topics" these are then listed.....SquishyBall . Rubber Ball . Soft Ball . Tennis Ball and so on WHAT!!! thats when I thought the site had been hacked in some way Just hope accessing via Google works a little longer!! Thank you. We are aware of the problem - it's a problem with the service provider. I don't know what your "contacts list" is, I assume it's what is normally referred to as favourites. As I said above, you may need to refresh this once the problem is completely sorted. In the meantime, you should be able to reach the site by typing www.balletcoforum.com into the URL bar. Link to comment Share on other sites More sharing options...
John Mallinson Posted August 10, 2017 Share Posted August 10, 2017 We've had some peculiar problems in the last 24 hours, though now as I write things seem to be working ok without odd 'Internal Server Error' messages. We had to update the domain name servers on 123Reg which is the outfit with which the BalletcoForum.com site name is registered. All addresses on the internet are numerical but get linked to alphabetical names (e.g. BalletcoForum) by computers styled 'domain name servers'. If you change the servers as we had to this morning there's a period when the name floats in space before getting reattached to it's numerical version. (Not a very good explanation but I think in essence correct!) That's why our address temporarily lead to 123Reg. Other problems such as not being able to type into the editor to make posts have also been reported. Please post here if you continue to get problems. Link to comment Share on other sites More sharing options...
LinMM Posted August 10, 2017 Share Posted August 10, 2017 My contacts list is just the names and addresses and emails etc of people I know etc and I list Balletcoforum there ....it's not in a favourites list as such Link to comment Share on other sites More sharing options...
John Mallinson Posted August 10, 2017 Share Posted August 10, 2017 Well, I'm continuing to sometimes get 'server error' alerts when trying to load pages. Clicking the refresh button allows the page to load. This has been reported to the powers and we await their response. Link to comment Share on other sites More sharing options...
Jan McNulty Posted August 10, 2017 Share Posted August 10, 2017 Still happening with me too John. Link to comment Share on other sites More sharing options...
Ian Macmillan Posted August 10, 2017 Author Share Posted August 10, 2017 I've managed to get here in a most roundabout fashion and am still seeing the 123 Reg page from my Bookmark and, once there, can make no progress. I got here by playing with the various icons at the top of the page and, given my experience today, am very surprised that many users appear to have posted throughout the day without difficulty. Could it really be the case that the Mods are worst affected by whatever has been going on back at the Host servers? Now to see if I can submit this post successfully ...... Edit: Well that went OK. It seems to me that it's the Home page that's affected - using my browser's History file, I've bookmarked the Forums page and I appear to get in from there. Further edit: I've now moved to Firefox and found the Home page OK, so is it a Chrome issue? And it's also OK on Safari. Link to comment Share on other sites More sharing options...
Jan McNulty Posted August 10, 2017 Share Posted August 10, 2017 I've been having "internal server issue", "Linux test page" and "server not found" errors intermittently all day. I have reset my book mark and restarted my laptop with little effect but the errors do seem to be coming, at the moment, less frequently. I think everyone else must be at Bayadere! Link to comment Share on other sites More sharing options...
John Mallinson Posted August 10, 2017 Share Posted August 10, 2017 The message from IPS 4 hours ago was that "we have made some adjustments which should have resolved this". Just back from Bayadère and so far so good here. I'll have to let them know in the morning if their fiddling has been successful so please let me know of continuing problems. Link to comment Share on other sites More sharing options...
alison Posted August 10, 2017 Share Posted August 10, 2017 4 hours ago, Ian Macmillan said: Further edit: I've now moved to Firefox and found the Home page OK, so is it a Chrome issue? No, I was having problems with Firefox. And this evening at the ROH, on Internet Explorer (11, I think). Site looked like a late-1990s HTML page. Link to comment Share on other sites More sharing options...
LinMM Posted August 11, 2017 Share Posted August 11, 2017 Unfortunately I still cannot access the Forum from my address book where I have kept the website address for the past four years!! i agree with Janet it seems to,be a homepage issue. I have found a way around it by bookmarking the Forum pages under Favourites in Dance .....which seems to get me in okay OR I have to Google the site ....look for a topic area ...like Doing Dance say ...and entering that way. I will ill see what it's like tomorrow now but if everyone else is having no probs may need advice on how to re-store the website address in my address book (contacts List) Link to comment Share on other sites More sharing options...
Lizbie1 Posted August 11, 2017 Share Posted August 11, 2017 It seems OK now from my PC but I still couldn't get in on my (Android) tablet an hour ago - I consistently got the 123 page. Is there something I need to do to remedy that? I tried everything last night, including clearing the cache, clearing the bookmark and typing in www.balletcoforum.com, going via Google (both to the homepage and to other pages). Link to comment Share on other sites More sharing options...
Ian Macmillan Posted August 11, 2017 Author Share Posted August 11, 2017 Other than now seeing that I'm not alone, I can see no change this morning. Firefox and Safari are fine with the Home page and beyond but on Chrome, my working browser, I can't get beyond that 123 page unless I use www.balletcoforum.com with an extension. Trying to reset my Forum Bookmark on Chrome is proving hopeless thus far - putting the basic URL into the search line always resolves to the 123 page. Link to comment Share on other sites More sharing options...
Jan McNulty Posted August 11, 2017 Share Posted August 11, 2017 I hardly ever use Chrome but I've just had a look at the Forum there and it is working fine for me. Link to comment Share on other sites More sharing options...
Lizbie1 Posted August 11, 2017 Share Posted August 11, 2017 No trouble with Chrome for Desktop, but on my tablet earlier it wouldn't work at all, no matter what I did. Link to comment Share on other sites More sharing options...
Balletfanp Posted August 11, 2017 Share Posted August 11, 2017 I'm using Chrome on an Android tablet and clearing cookies worked for me. Link to comment Share on other sites More sharing options...
Lizbie1 Posted August 11, 2017 Share Posted August 11, 2017 Thanks - I'll try that later. Clearing cookies is usually my last resort as it's such a pain to log in to everything again and clearing the cache really ought to do the trick in most cases. Link to comment Share on other sites More sharing options...
John Mallinson Posted August 11, 2017 Share Posted August 11, 2017 1 hour ago, Ian Macmillan said: Other than now seeing that I'm not alone, I can see no change this morning. Firefox and Safari are fine with the Home page and beyond but on Chrome, my working browser, I can't get beyond that 123 page unless I use www.balletcoforum.com with an extension. Trying to reset my Forum Bookmark on Chrome is proving hopeless thus far - putting the basic URL into the search line always resolves to the 123 page. That's bizarre. Have you tried 'Clear Browsing Data' (but omitting Cookies) to clear the browser's cache? Might help. It does take time (up to two days I'm told) for info on changed name servers to percolate to all corners of the web, but I don't see why that should just affect one browser variety. Having spent quite a long time on the forum this morning I didn't encounter the 'internal server issue' problem so it looks as if that has been fixed – fingers crossed. Link to comment Share on other sites More sharing options...
Ian Macmillan Posted August 11, 2017 Author Share Posted August 11, 2017 John: Before seeing your last, I cleared everything from my Chrome browser ... and still that 123 page returns using our basic URL. I seem to be stuck with it. Link to comment Share on other sites More sharing options...
John Mallinson Posted August 11, 2017 Share Posted August 11, 2017 But why your Chrome and not mine? Link to comment Share on other sites More sharing options...
Colman Posted August 11, 2017 Share Posted August 11, 2017 (edited) Depending on the details of DNS caching and such things, it can take up to a couple of days for things to settle down, especially for the people who use the site most. This sort of madness doesn't surprise me in the slightest! Edited August 11, 2017 by Colman Link to comment Share on other sites More sharing options...
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